Privacy Policy for SC Physiotherapy

At SC Physiotherapy, accessible from https://www.scphysiotherapy.co.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by SC Physiotherapy, and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share and/or collect in SC Physiotherapy. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we will ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect in various ways, including to:

- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud

Log Files

SC Physiotherapy follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

WP Statistics

This website uses the WP Statistics plugin to collect anonymous statistical information about site traffic and visitor behavior. WP Statistics does not use cookies, and all data collected (such as anonymized IP addresses, pages visited, referring sites, and browser type) is stored locally on our server. The information is used solely for the purpose of understanding how visitors use our website, improving site performance, and enhancing the user experience. No personal data that could identify you as an individual is collected or shared with third parties through WP Statistics.

Cookies

Like most websites, SC Physiotherapy may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

- Remember your preferences and settings
- Improve website functionality and performance
- Understand how visitors interact with the site

You can choose to disable cookies through your individual browser settings. More detailed information about cookie management with specific web browsers can be found on the browsers’ respective websites. Please note that disabling cookies may affect the functionality of some parts of our website.

Currently, WP Statistics does not use cookies, but other third-party tools or embedded content (such as videos, maps, or social media links) may place cookies on your device.

Third-Party Privacy Policies

SC Physiotherapy’s Privacy Policy does not apply to other websites, plugins, or services that may be linked or embedded within our site. These third-party services may collect data directly from you, use their own cookies, or have their own privacy policies.

Examples of third-party services that may be used include:
- Embedded videos (e.g., YouTube or Vimeo)
- Interactive maps (e.g., Google Maps)
- Social media plugins (e.g., Facebook, Instagram, or LinkedIn)
- Booking or scheduling systems

We recommend that you consult the respective Privacy Policies of these third-party providers for more detailed information about their practices and instructions on how to opt-out or manage your privacy preferences.

Data Protection Rights (UK GDPR)

As SC Physiotherapy is based in the United Kingdom, we operate in compliance with the UK General Data Protection Regulation (UK GDPR). Every visitor to our website is entitled to the following data protection rights:

- Right of access – You have the right to request copies of your personal data.
- Right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- Right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- Right to data portability – You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details on our website’s Contact page or by emailing us at [insert your clinic email address].

If you are not satisfied with how we handle your request, you also have the right to lodge a complaint with the UK’s Information Commissioner’s Office (ICO): https://ico.org.uk.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to comply with our legal, accounting, or reporting obligations.

Data Security

We implement appropriate technical and organisational measures to protect the personal data we collect and process. However, please note that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.