Missed Appointment & Cancellation Policy

Booking Cancellation

When you book your session, you are holding a space on my calendar that is no longer available to our other patients. In order to be respectful of your fellow patients, please contact Solomon Canevero as soon as you know you will not be able to make your booking session.

 If cancellation is necessary, I require that you contact me at least 24 hours in advance. Booking sessions are in high demand, and your advanced notice will allow another patient access to that booking slot.

How to Cancel Your booking session

If you need to cancel your booking session, please call me at 020 7459 4692 or email [email protected]. If necessary, you may leave a detailed voicemail message. I wiil contact you as soon as possible.

Late Cancellations/No-Shows

A cancellation is considered late when the booking session is cancelled less than 24 hours before the booking time. A no-show is when a patient misses a booking session without cancelling. In either case, the patient will be charged the full booking session cost.